My work. My experience. My skills.

My strength is in crafting impactful, user-centered design solutions that drive meaningful customer experiences and lasting value for clients.

I’ve led the design and strategy of seamless, end-to-end customer experiences across digital platforms, in-person services, and call center interactions.

Let’s collaborate on something together.

Currently accepting job offers,

and speaking engagements.

Here’s some work to look at.